Overview

Hiring Immediately for a Front of House Sales/Operations Manager who has a passion for the beauty industry. The Amazing Lash Studio brand is the industry leader for eyelash extension and eyebrow services with a mission to create lasting beauty and confidence through passion, dedication and excellence so our guests will look and feel AMAZING! Apply today to see if Amazing Lash Studio is a great fit for you. We would love to meet you and discuss the possibility of a long and rewarding career!

Responsibilities

Ensuring each guest has a 5-Star customer service experience by consistently creating a friendly environment for guests and quickly responds to customer needs
Handles all customer service issues in a timely manner that offers the best results for the client and studio
Asses staffing needs for the front of house; including hiring, training and scheduling front desk staff
Offers ongoing coaching for each staff member to achieve their fullest sales potential
Ability to motivate their team to achieve and exceed personal and studio membership sales goal
Demonstrates desired behavior for staff including best customer service practices, sales tactics and studio process and procedures
Delegates tasks based on skill set
Provides strong leadership/management presence
Maintains an impeccable and clean studio
Communicates with owners as needed based on studio needs
Qualifications

Experience in management including but not limited to experience as a sales manager, operations manager, or general manager.
Has excellent leadership, general manager, and sales manager skills; ability to lead a team in an organized and efficient way ensuring operations runs smoothly.
Capable of adjusting training approach to meet each individual’s learning style
Implement structure, policies, and procedures.
Understands how to troubleshoot/problem solve in an effective manner that benefits the studio
Strong verbal and written communications skills
Job Type: Full-time

Pay: $17.00 – $20.00 per hour